Privacy Policy
Last Updated: 8 February 2026
Introduction
Hanveto ("we," "us," or "our") respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our analytics platform and website.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for our services
- Contact us through our website
- Subscribe to our communications
- Use our platform
This information may include your name, email address, phone number, business name, and address.
Business Data
When you use our analytics platform, we collect sales transaction data, customer flow information, inventory data, and other business metrics from your point-of-sale system. This data is used solely to provide you with analytics and insights about your retail operations.
Technical Information
We automatically collect certain technical information when you access our website and platform, including IP address, browser type, device information, and usage patterns. This helps us improve our services and user experience.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our analytics platform services
- Generate business insights and visualizations for your store
- Communicate with you about our services
- Improve our platform and develop new features
- Ensure the security and integrity of our services
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Your business data is encrypted both in transit and at rest.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal or business information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our platform, subject to confidentiality agreements
- When required by law or to respond to legal processes
- To protect our rights, property, or safety, or that of our users
- With your explicit consent
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Business data collected through our platform is retained according to your subscription terms and can be deleted upon request after account termination.
Your Rights
Under Japanese privacy laws, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Export your data
To exercise these rights, please contact us at info@hanveto.com.
Cookies
We use cookies and similar tracking technologies to improve your experience on our website. For detailed information about our cookie practices, please see our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: info@hanveto.com
Phone: +81 120 974 670
Address: 〒951-8068 Niigata, Chuo Ward, Kamiokawamaedori, 7 Bancho−1230-7 ストークビル鏡橋 7F